CrystalMark · Changelog
What changed, and when.
Dated, newest first. Every entry names the day it reached production.
September 8, 2026
Improved
The comparison page reads the examiner side in full
The examiner group on the comparison page now carries one row per published figure instead of one box: difficulty rating, refusal rate, refusal rate by class, time to first action, whether a refusal comes off after a notice of appeal, your firm's notes on an examiner, notice when an examiner is assigned, the examiner's TTAB record, escalation to Final, refusal withdrawn when contested, the registrations behind the §2(d) refusals, lookup by a cited registration, past responses to read, and response drafting. Each CrystalMark cell links the methodology section that states the figure's gate and denominator. Four competitor cells were corrected on a re-read of the vendors' own pages.
September 6, 2026
New
How CrystalMark compares
A comparison page sets CrystalMark beside TM TKO, Alt Legal, Corsearch, Clarivate CompuMark and the USPTO's own free record: what each knows about the examiner, what each does that CrystalMark does not, and what each costs where a price is published. Every competitor cell was read from the vendor's own pages on the date the page shows, the pages are listed at the foot, and a cell their pages do not settle says so rather than guessing.
September 6, 2026
Improved
Your docket connects before the paywall
New accounts now meet their docket first. Right after signup, CrystalMark looks up the public record under your account email and your name, shows what it finds, and connects it with one press. If the record holds your filings under another form of your name, search for it there, or by the email on your filings, or by a case number. The plan page then says how many pending applications are on your board before it asks for a card, and the same step waits after checkout for anyone who skipped it.
September 4, 2026
Improved
Every research brief re-measured against the record
Nos. 02 through 05 were re-derived from the public record on September 4. No. 04, The Specialists, is rewritten: its August figures read the examiner from a field the record fills on under a third of filings, so the piece now tests a 2020 insider's list of specialist desks against every first office action since 2014, shows the tequila desk forming year by year, and shows the cannabis desk dispersing in 2018. No. 03, The Count Rush, drops two claims the record does not support, that all four quarter-closing months rise every year and that September is the year's low for Final refusals every year, and keeps what holds: every quarter close carries a lower Final share than the months around it, and October issues a third more Finals than September in every year. No. 05, The Appeal Read, refreshes its tables through September 2. Each brief carries its first-publication date and the affiliation statement.
September 4, 2026
New
Research No. 01: The Luck of the Draw
A new brief asks how much the examiner matters once a likelihood-of-confusion refusal is answered. It covers 154,649 answered refusals issued since 2021, holding the Law Office, year, filing basis, representation and classes constant. An examiner at the tenth percentile of the corps lets the refusal come off 46% of the time. One at the ninetieth, 66%. Four in five of the examiners at each end in 2021-23 were still at that end in 2024-25. The brief is corps-level and names no examiner. It takes the No. 01 slot vacated by the withdrawn Maintenance Cliff.
September 3, 2026
Improved
Per-round posture cells retired
Four per-round cells in the profile's fine print are gone, along with their methodology entry: Refusal maintained on the full record and on the last 2 years, and Held on Round 1 and Round 2. They counted every answered office action as a round, and most of those actions asked for a disclaimer, a specimen or a tighter identification rather than refusing the mark, so the figure mixed two different questions. Withdrawn when contested and Escalates to Final answer the refusal question on substantive refusals only, and every other figure on the profile is unchanged. Research No. 01, The Maintenance Cliff, rested on the same round set and is withdrawn; its page now carries the reason.
September 2, 2026
Improved
Example materials no longer name examiners
The live example profile now identifies its examiner by role and Law Office only. Every figure on the example is unchanged. CrystalMark is not affiliated with, sponsored by, or endorsed by the USPTO or any of its employees.
August 25, 2026
New
Your registrations, watched
Every registration in your portfolio is now on watch. The new Watch page counts them, shows each time an examiner cites one in a §2(d) refusal against someone else's application, and files every citing case as Active or Closed with its full story one click away. When a new citation lands, or a citing case is published for opposition while the 30-day window is still open, your docket email carries the alert, and your dashboard shows a quiet watch line that turns loud while a window is open. Behind it, 6.8 million registration numbers from the public record are now linked to their case files, so portfolios resolve completely.
August 25, 2026
Improved
Designed for the phone, not shrunk to it
The dashboard, examiner profiles, the docket board, the watch page, and the firm docket now lay out for a narrow screen instead of compressing the desktop: single columns, rails that drop below the content, dates and clauses that hold on one line, and wide tables that scroll in place.
August 25, 2026
Improved
The firm's watch, in one view
On a firm account the Watch page now widens on demand: Yours, Yours + firm, or Firm, with each colleague's mark carrying its filing attorney and live counts on every filter. The firm docket names who watches every open office action.
August 24, 2026
Improved
The registrations behind a refusal
A docket row whose latest office action cited registrations now wears a quiet count. Tap it and every blocking registration is listed with its mark, goods, and current status from the USPTO record. A blocker that has gone dead since the citation is called out: that citation may no longer stick.
August 24, 2026
Improved
Faster on every path
The landing page ships 28% less script, the docket page answers in a quarter of a second, and every page in the app paints its frame instantly while the data loads.
August 23, 2026
Improved
Clearer trial reminders, saner email hours
If you cancel during the trial, the day-before reminder now says plainly that your card will not be charged. Docket digests moved from the middle of the night to 8:30 AM Eastern.
August 23, 2026
Improved
A corps-wide audit of every published figure
Refusal trends now read the last five complete years, so thinning coverage on older records stops reading as a trend. Thin samples are smoothed toward the corps and labeled, with the raw rate in the tooltip. Appeal routes are built from the Board record itself, and the methodology page now states how finely the difficulty dial resolves.
August 21, 2026
New
The TTAB appeal record
Every resolved ex parte appeal in the public record, case by case: the outcome, months to resolution, the examining attorney whose refusal was reviewed where the record attributes one, and the Board's own file one click away. Filter by route, year, and Section 2(d) where the ground is on record, from the new TTAB tab. Research brief No. 05 reads the corps-wide numbers, and the research library was redesigned around the series.
August 20, 2026
New
Connect your docket by email or case number
Enter the email you file under at the USPTO, or a single case number, and every pending application lands on the stage board with its statutory clocks running. When something moves on a case, you get an email.
August 19, 2026
Improved
Firm seats and honest price lines
Seat changes now show the new bill and ask before applying, and every price line includes any active discount.
August 18, 2026
New
A 7-day free trial
Full access to every active examiner for a week, card up front, and one plain reminder the day before the first charge that names the amount and the cancel path. Billing lives on your account page, and promo codes work at checkout.
August 17, 2026
Launched
CrystalMark is live
Behavioral profiles on every active USPTO trademark examiner: refusal rates by ground, escalation to Final, withdrawal after an answered Final, appeal outcomes, and timing, each benchmarked against the active examining corps and refreshed daily from the public record.